How long does it take to actually go live?

For your core product line it's usually about 30 days from handshake to live, as long as you can get us your products, fitment rules and pricing. We scope the line with you, load it into Fit My Vehicle®, run a few real quotes together to test it, and then switch your "Get a quote" for that line over to the quote builder. After that, you're using it on real jobs for 60 days under the guarantee.

What happens when a fitment rule needs to change?

You change it. The rules engine sits in your Settings, no code, no developer ticket. Edit a rule (say CANOPY-LEN-MAX-1800) and every channel, your Builder, the Workspace, every dealer, picks it up on next quote.

How does it work with MYOB or Xero?

MYOB stays the source of truth for SKUs, pricing and invoices. Fit My Vehicle® reads them on a two-way sync. When a quote is accepted, Fit My Vehicle® creates the invoice in MYOB automatically; your accountant's workflow doesn't change. Xero works the same way. Other stacks (Reckon, NetSuite, custom ERP), ask us. We've integrated to most of them.

Does Fit My Vehicle® replace HubSpot or our CRM?

No, it sits in front of it. Fit My Vehicle® handles the quoting process end to end: the configurator, the pricing, the rules, the workspace your team uses, the deal pipeline and the customer relationship around the quote. We feed the details you need back into HubSpot or your CRM so it stays the source of truth for everything else.

What if a customer can't self-serve and just wants to call?

That's exactly what the Workspace is for. Your sales team uses the same configurator the buyer would, with one extra screen for full visibility into pricing, margins, dealer tiers and notes. They build, price and send a quote in under five minutes from a phone call, with no double entry into MYOB or your CRM.

Where is Fit My Vehicle® based, and who'll I actually be talking to?

Sydney. Our team is on the ground in Australia, same timezone, same trade. The person who scopes your kickoff is the same person who builds your rules and shows up to your dealer rollouts. No offshore support handovers, no ticket queue overseas.

Do my dealers need to learn another system?

Yes, but barely. Each dealer gets a branded workspace with their own pricing and access; the engine and rules underneath are shared with you. Most dealers are issuing live quotes inside an hour. We run a short walkthrough call for every dealer on your network in week three.

How does it plug into my website?

Fit My Vehicle® sits on top of your existing website. We don't rebuild or re-platform anything. In practice, we add a "Build my vehicle quote" button to your site and connect it so that when someone clicks it, the Fit My Vehicle® Builder opens in a window on your site. There are two ways to do it: (1) We do it for you — you or your web person give us temporary access, we add the button and connection, then confirm it's working. (2) Your IT or web team does it — we send them a short Website Integration guide with the exact snippet and steps. For a typical WordPress, Shopify, Wix, or custom site it's under 5 minutes of work. No rebuild. No new CMS. Just a button that opens a smarter quoting experience.

Privacy Policy

Last updated: March 8, 2026

Fit My Vehicle Pty Ltd (Fit My Vehicle, FMV, we, us, our) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use, disclose, and protect personal information when you:

Visit our website at fitmyvehicle.com.au or related marketing or demo pages;
Access or use the Fit My Vehicle platform (for example via app.fitmyvehicle.com.au);
Interact with scripts, widgets, or tools we provide that are embedded on our customers' websites (for example JavaScript loaded from domains such as cdn.fitmyvehicle.com.au);
Use or interact with our APIs (for example api.fitmyvehicle.com.au); or
Communicate with us by email, phone, or other channels.

If you are an end‑customer or dealer using a configuration or quoting experience on a manufacturer's website, that manufacturer is typically responsible for your personal information. In those cases, FMV generally acts as a service provider processing information on their behalf, and you should also review the manufacturer's privacy policy.

2. What Information We Collect

The personal information we collect depends on how you interact with us and our Services.

2.1 Manufacturers and authorised users

From manufacturers and their authorised staff or users, we may collect:

Contact details: name, job title, company name, email address, phone number;
Account details: usernames, authentication credentials (stored in hashed/encrypted form), roles and permissions;
Business information: business name, ABN/ACN, billing address, invoicing details;
Configuration and operational data: product catalogues, vehicles, accessories, SKUs, pricing rules, exclusions, and fitment data;
Usage data: interactions with the platform (such as pages viewed, features used, timestamps, and error logs);
Communications: emails, support tickets, call notes, and feedback.

2.2 End‑customers and dealers

When end‑customers or dealers interact with a quoting or configuration experience powered by FMV on a manufacturer's website, we may process information such as:

Vehicle and configuration details

Vehicle type and body type
Selected accessories, options, and quantities

Quote details

Quote value or indicative pricing
Items included
Dates, times, and quote status (e.g. draft or submitted)

Location information

Postcode or region (where enabled by the manufacturer)

Contact details (if enabled by the manufacturer)

Name
Email address
Phone number
Company or dealer name

The specific data collected depends on how the manufacturer has configured their tools. In most cases, FMV processes this information on behalf of the manufacturer, who remains responsible for its primary use and disclosure.

2.3 Website, cookies, and tracking technologies

When you use our website, platform, APIs, or embedded widgets, we may collect:

Device and technical information: IP address, browser type, operating system, device identifiers;
Usage information: pages or screens viewed, time spent, navigation paths, actions taken within our platform or widgets;
Referrer and campaign information: such as UTM parameters;
Form submissions: information you provide when requesting a demo, contacting us, or subscribing to communications;
Cookies and similar technologies: We may use cookies and limited browser storage mechanisms (such as localStorage or sessionStorage) for the following purposes:

Maintaining authentication and session integrity;
Remembering non‑sensitive user interface preferences or configuration state across page reloads;
Measuring and improving performance, reliability, and usage of our Services;
Supporting security, fraud prevention, and abuse detection.

Our embedded widgets are implemented as single‑page applications. Application state is primarily held in memory for the duration of a session. Limited browser storage may be used to persist non‑sensitive UI or configuration state across reloads. Core data, records, and analytics are stored and processed server‑side.

We do not sell personal information. Cookies and similar technologies are used for operational, analytics, and product‑improvement purposes only.

3. How We Use Personal Information

We use personal information for the following purposes.

3.1 Providing and operating the Services

Creating and managing accounts and access controls;
Configuring and operating the Accessory Builder and related tools;
Serving widgets, APIs, and platform functionality;
Enabling vehicle and accessory configuration and quote generation;
Providing dashboards, reports, and analytics;
Delivering onboarding, training, and customer support.

3.2 Maintaining, securing, and improving the Services

Monitoring performance, uptime, and reliability;
Detecting, preventing, and resolving technical issues;
Protecting against misuse, abuse, and unauthorised access;
Analysing feature usage to improve functionality and user experience;
Developing new features, including data‑driven and AI‑assisted capabilities.

Where reasonably possible, we use aggregated or de‑identified data for these purposes.

3.3 Benchmarking and insights

We may use aggregated and de‑identified data across customers to produce anonymised benchmarking insights, such as:

Typical time‑to‑quote by segment;
Average quote values or accessory attach rates;
Rework or revision patterns.

These benchmarks do not identify individual customers or end‑customers.

3.4 Communications

Responding to enquiries and support requests;
Sending operational and service‑related messages;
Sending marketing communications where permitted by law.

You can opt out of marketing communications at any time. We may still send essential service‑related messages.

3.5 Legal and compliance purposes

Complying with applicable laws and regulations;
Responding to lawful requests from authorities;
Enforcing agreements and policies;
Protecting the rights, property, or safety of FMV, our customers, users, or others.

4. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information:

To service providers that support our operations (such as hosting, analytics, communications, and billing), under contractual confidentiality and security obligations;
To manufacturers, where we process data on their behalf so they can manage quotes, sales, and support;
As part of a business transaction, such as a merger, acquisition, or restructuring;
Where required or authorised by law, including to regulators or law enforcement.

5. Overseas Disclosures

Some of our service providers may process data through infrastructure located outside Australia (primarily the United States), though primary data storage remains within Australia.

Where personal information is disclosed or accessible overseas, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with the Australian Privacy Principles, including through contractual protections.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide and support the Services;
Meet legal, accounting, or regulatory obligations;
Resolve disputes and enforce agreements.

When information is no longer required, it is securely deleted or anonymised.

7. Security

We take reasonable technical and organisational measures to protect personal information, including:

Secure infrastructure and access controls;
Encryption in transit and, where appropriate, at rest;
Role‑based access restrictions;
Internal policies and staff training.

No system is completely secure, and we cannot guarantee absolute security.

8. Access, Correction, and Complaints

Under the Privacy Act, you may request access to or correction of personal information we hold about you.

To make a request or lodge a complaint, contact us at [email protected]. We will respond within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

If you are an end‑customer using a manufacturer's website, you may need to contact that manufacturer directly.

9. Children

Our Services are not directed to children, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last updated" date.

11. Contact Us

Fit My Vehicle Pty Ltd
Email: [email protected]
Address: PO Box 8027, Glenmore Park 2745 NSW Australia